|
Home
About us
FAQ
Shipping policy
Testimonials
Contact us |
![]()
|
After we receive confirmation of your order (which usually takes 24 hours), we will send you a pre-addressed and pre-paid collection kit containing a vial and/or a hair collection card, a complete set of instructions & a selection / confirmation form for each pendant ordered. Upon receipt of the kit, we would appreciate if you could let us know that everything was received OK and the approximate date you will be returning the kit back to us. The collection kit will have a pre-addressed and stamped return shipping label enclosed. If you would prefer to send the kit back using Priority Mail, please add the extra amount of postage needed, attach a Priority Mail sticker to the kit and drop in the mail. When we receive the kit back from you: We will contact you when we receive your kit to let you know that it arrived safely at this end and stay in touch with you throughout the entire process. Linda will design your Memory Pendant® cremation keepsake according to your specifications. We will e-mail you as soon as your pendant is completed and ready to be sent to you. Allow at least 2 to 5 weeks for us to send your finished Memory Pendant & any unused ashes and/or hair samples back to you however we will try to complete the process sooner if possible.
Our Memory Pendants collection kit is sent free of charge by USPS First Class Mail. Delivery time is approximately 2 to 4 days. The collection kit will be sent back to us free of charge by attaching the pre-paid USPS First Class Mail return shipping label to the kit. The finished pendant and any unused ash or hair is sent to you free of charge by USPS Priority Mail with delivery confirmation plus any insurance if needed. If a faster delivery method is required, please see our shipping options page.
Our collection kit is shipped free of charge to Canada via USPS First Class International Mail. Delivery time varies but could take 2 weeks to 20 days. Shipping charges for the return of the kit to us and for the shipment of the finished memorial are the responsibility of the customer. Please go to our shipping options page for more details.
Shipping policy for all European countries: International customers are responsible for all shipping charges required in sending the collection kit, the return of the collection kit and all required fees to send the finished Memory Pendant memorial back to the customer. All shipping charges must be paid for in advance. Please go to our shipping options page for postage fees.
|
|
Home About us Contact us Ordering Privacy Testimonials F. A. Q. Press release News Biography Grief site Pet grief L. Huffman Studio Our Boxers Site map Resources Link to us Web site designed exclusively for L. Huffman Studios established 1992 & Memory Pendants® cremation keepsakes established 2003 & trademarked 8-14-2007. All contents are the sole property of L. Huffman Studios & cannot be duplicated in any way without written permission from the artist. Please contact Chuck Huffman for any questions regarding this web site. Date last updated 11/19/2011
|