As soon as your order is processed, we will send you a pre-addressed collection
kit containing a small vial and/or a lock of hair collection card, a selection/ confirmation form for each pendant ordered and a complete set of instructions
giving information on how to confirm or change your choice of colors & styles,
how much ash or hair Linda needs & how to send the kit to us. As soon as we
receive the kit back from you, Linda will hand make your memorial to the
specifications shown on the selection form. Please allow at least 2 to 5 weeks
for us to send the finished pendant & any unused ashes and/or hair back to you
however we will try to complete the process sooner if possible.
If it is alright with you & if you feel comfortable doing so, Linda would
appreciate a copy of a photo or other information about the person or pet being
memorized either sent back with the collection kit or e-mailed to us as it gives
her more of a sense of the life being commemorated as she works on the pieces.
We sincerely strive to make this emotional decision a warm and comforting
experience for you and suggest that you
contact us if you have any questions regarding our
ordering process or need other assistance as Linda approaches this in a very
personal manner and is committed to helping you feel confident and satisfied
with your final choice.
We would appreciate it very much if you could include your telephone number in
the e-mail in case the e-mail servers are down & we have to reach you by phone.
our 26th anniversary
L. Huffman Studios Everett, WA
"Quality art work and Five Star
customer service since 1991""